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Specialized Sector / Contact Centers

POWERING HIGH-VOLUME
CONTACT CENTERS

Carrier-grade voice termination and elastic SIP infrastructure purpose-built for enterprise BPOs and high-throughput dialers.

Modern Call Center Operations
10k+
Concurrent Channels
<1s
PDD (Post-Dial Delay)
99.9%
AMD Accuracy
24/7
Carrier NOC Support
Operational Excellence

Infrastructure designed to
maximize talk time

Don't let legacy telecom bottlenecks throttle your agent productivity.

Elastic Scale

Instantly provision thousands of channels during peak campaigns without hardware caps.

Smart AMD

Answering Machine Detection that filters out voicemails with 99.9% precision.

Local Trust DIDs

Dynamic local presence numbers to increase answer rates across global markets.

Real-time Monitoring

Live dashboard for ASR, ACD, and PDD metrics with active route optimization.

Compliance Suite

Built-in STIR/SHAKEN attestation and Robocall mitigation at the network level.

Deep Analytics

Exportable CDRs and behavioral analytics for campaign performance auditing.

SEAMLESS DIALER INTEGRATION

Compatible with all major CCaaS and on-premise PBX platforms using standard SIP/IP authentication.

Genesys
Five9
ViciDial
Avaya
3CX
Twilio (BYOC)
FreePBX
Asterisk
NETWORK_EDGE_MONITORSTABLE

// ACTIVE DIALER PEERING

SIP_ENDPOINT:VICI_GATEWAY_03
ACTIVE_CALLS:4,812 / 10,000
THROUGHPUT:250 CPS
ASR: 78.4%ACD: 4.8M
Vertical Specializations

OPTIMIZED FOR EVERY CENTER TYPE

BPO Operations

Manage multi-tenant traffic with granular account isolation and dedicated trunk groups.

Outbound Sales

Drive high-volume lead contact with specialized routes optimized for dialer throughput.

Financial Services

Secure authentication traffic and compliance recordings with bank-grade encryption.

Contact Center Experts

READY TO SCALE YOUR
CENTER OPERATIONS?

Stop paying for unused PRI channels. Switch to elastic SIP trunks and pay only for what you dial.